Original topic:

SOME CONTACTS GONE MISSING

(Topic created on: 10-16-2019 04:52 PM)
286 Views
Redwin
Beginner Level 2
Options
Galaxy Note
Hey guys. I just wanna share about my experience and probably some one you did experience this as well. Some of my contacts were mysteriously removed from my Glaxy Note 9 contact list. More than 50 of my contacts were gradually disappeared. Please share if you have the same experience and probably you have some solution on it. Thanks
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9 Comments
EzEr4tin
Active Level 6
Galaxy Note
do you save your contacts on your gmail accounts or phone only?..
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Redwin
Beginner Level 2
Galaxy Note
its actually saved on both phone and email
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AbouJawad
Active Level 3
Galaxy Note
probably you're not displaying your contacts correctly

1. are you using samsumg accout to sync contacts?

2. Maybe using gmail?

3. Maybe only contacts on sim?

check your settings, phones don't magically erase contacts
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Redwin
Beginner Level 2
Galaxy Note
it's actually saved in the phone, and in my 3 sync emails. for so many years I've been using sumsung phone, this is the first time that I've experienced this. without changing any phone settings, the numbers just disappear. i will just realise this if I'm looking for a particular contact and its not there anymore. saved messages in SMS and WhatsApp will just display the number of that disappeared contacts
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Redwin
Beginner Level 2
Galaxy Note
i know all about saving the number in sim, phone and emails. i usually don't save contacts on SIM because its limited. i have more than a thousand contacts
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Loading7
Beginner Level 2
Galaxy Note
did u resolve the problem cuz i have the same problem
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Redwin
Beginner Level 2
Galaxy Note
Hi. This problem has never been resolved for me. Didn't get any solution from anyone. Now, I changed my phone from Note9 to S21 Ultra. I hope I will not have the same problem with this new phone
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Samsung_specialist
Community Manager
Options
Galaxy Note

Hi there, 

If this issue occurs again, please bring the device to a Samsung Service Center to have a technician try to help. 

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Oalali
Beginner Level 2
Galaxy Note
I have same issues and Samsung dump support is not fixing it as bug.
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