SM-N9860 No 5G In Qatar

[FaisalAlBaloshi]

I Have Galaxy Note 20 Ultra SM-N9860 And Iam On The Latest Firmware. 5G Is Not Working. I Received this text message from my carrier When i inserted my sim  ( Currently you are using 5G device which is not certified to access Ooredoo 5G Network, therefore you will not be able to access Ooredoo 5G network )

Can Samsung Fix This Issue By Updates?

Iam Waiting.

[zikozuuz]

if your smartphone isnt supported by your service provider then you should contact your service provider and ask about this issue

[FaisalAlBaloshi]

i did contacted them about this issue and their reply was 😪 (We Apologize for the inconvenience.
Please note that we are expanding our Network to support all the devices.)

[zikozuuz]

then you should wait because 5g network needs alot of work

[FaisalAlBaloshi]

yeah i have to wait but samsung is so slow on updates😔

[Ghassj]

hi, 

I have exactly the same problem, even on Vodafone it's not working.

[FaisalAlBaloshi]

Yes I Also tested it on vodafone same issue😓

[Samsung_specialist]

Hi there, 

Please bring the device to a Samsung Service Center to check out the issue.

Find the nearest service center to you online. 

Hope that helps!

[Carlston]

It doesn't help, like here in UAE the service center will tell you that they're not supporting the device since it was bought from another country and that's **bleep** coz they're both made by samsung

[Smartphoner]

Don't worry, it will work after you receive the Android 11 (one ui 3) firmware update. I had the same problem with my G9880 (S20 ultra) and as soon as I updated the problem was solved. You will receive the update in January!