Original topic:

SAMSUNG Battery weak notification

(Topic created on: 07-23-2022 08:59 PM)
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crycus
Active Level 1
Options
Galaxy Note
HELLO, I CHANGED THE BATTERY ON MY PHONE TODAY.BUT IT STILL SHOWS BATTERY WEAK IN THE SAMSUNG MEMBERS APP.
WHAT SHOULD I DO?
6 Comments
BasuDip
Active Level 6
Galaxy Note
fully charge the battery 2-3 times and perform diagnostics again, if unresolved then follow the steps:
tap on support tab on Samsung Members app, next click on Error Reports under Send Feedback section. allow to generate the report for Battery, and send the report to Samsung, along with the error screenshot of diagnostics page and service record obtained from service centre for battery replacement.
crycus
Active Level 1
Galaxy Note
Thankyou so much
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Galaxy Note
Have you got the battery changed by Service center?
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crycus
Active Level 1
Galaxy Note
YES AT OFFICAL SAMSUNG SERVICE CENTRE
0 Likes
Galaxy Note
Press *#9900#.
Choose "Reset battery Stats".
Restart your phone and Charge it to 100% and check is that "Weak" status is changed or not. If not visit the service center and ask them to solve this issue.
anshu22
Beginner Level 2
Galaxy Note
Hello
My phone's battery status is weak.Can i replace it or not
0 Likes