S24 ultra freeze and restart

[ukiani]

I bought s24 ultra brand new and after 4 days s24 ultra screen freeze and restart. After 3 4 days same this happend to my phone. Is it software update issue or hardware. May i wait for update.. or go for warranty claim?? Wht can i do....?

[Zarrar26]

Maybe wait for a security patch.

[RANA_NAJAM]

If this issue occurred after an update, it may be resolved in a future update. Samsung typically addresses issues that are reported on a global scale. However, if the issue occurs randomly without any update, or if it is specific to your device, the best course of action is to visit a reputable service center. It is important to select a service center with a good reputation, as some centers may not operate professionally.

[ukiani]

My s24 ultra works perfectly, but after every 4 5 days screen freeze and restart automatically. When restart samsung logo appear & ready to use. Basically when mobile restart samsung logo, one ui apps optimzng appear and than ready use. But in my case jst samsung logo appear n ready to use within few seconds.

[RANA_NAJAM]

That's why I recommend that you visit the service center.

[ukiani]

Im waiting for the update.. when received i installed. If it happend after update than i visit service centre.

[RANA_NAJAM]

Best wishes for the successful functioning of your phone after the update. I hope everything goes well.

[ukiani]

Thanks. I hope so issue will resolved without going service centre.. 11 month warranty

[RANA_NAJAM]

Sure.