The phone needs restart frequently to catch the network and data. Randomly phone network gets lost. The network bars show but no calls can be made or SMS received. It can function only after restart. It has been experienced by at least 4 of my colleagues. Has anyone found any answers?
Except for the factory reset all other methods to solve the problem by samsung help have not worked. I am sure it is some kernel issue which Samsung needs to fix. This can't happen on all the friends I know using this model.
I also tried all the ways. Samsung needs to fix it. Its a software issue. For network its actually facing lot of issue with s22 ultra. I did everything taking to samsung service reboot factory reset and all. But its not fixed. Its not even equal to how my note 10 plus catch network. Hope samsung should fix it
We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.
Kindly restart your smartphone once and also re-insert your SIM card. Check device network in an open area: Kindly check your device in a different location/network coverage area.
Check device network mode settings Please follow the below steps. Step1: Navigate to the app's screen and tap on Settings. Step2: Tap on Connections. Step3: Tap on Mobile networks. Step4: Tap on network mode SIM1 or SIM2. Step5: Select network mode. Note: We recommend setting device network mode as LTE/3G/2G (auto connect) mode.
Kindly do check the same SIM card in another phone or another SIM card on the same phone to verify the issue.
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
