Original topic:

S pen

(Topic created on: 07-09-2021 12:07 PM)
316 Views
HabeebMohamed
Active Level 5
Options
Galaxy Note
My Note 10+ 5G's S pen is not connecting 😑,  anyone has any solution 
9 Comments
MohammedSijah
Expert Level 1
Galaxy Note
Hi, make sure, your software is up-to-date. Settings > Software update > Download and install. Sometimes simply restarting your device may solve your issue. If that doesn't work, reset your S pen. Insert the pen in the pen slot. Goto Settings > Advanced features > S pen > Air actions > Three dots on the top > Reset S pen. Let me see wheather it helps. Thank you.
HabeebMohamed
Active Level 5
Galaxy Note
Its showing as connected, suddenly within seconds going to disconnected
HabeebMohamed
Active Level 5
Galaxy Note
Thank you for your support
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MohammedSijah
Expert Level 1
Galaxy Note
Did you activate power saving mode?
Also try once again after turning off Air actions.
If nothing works, check after activating safe mode (Press and hold the power off button. ( 🔴 Red button on the screen).To exit the safe mode, just restart the device).
HabeebMohamed
Active Level 5
Galaxy Note
Not yet. Still showing same
MohammedSijah
Expert Level 1
Galaxy Note
Please check your pen on another device.
Samsung_specialist
Community Manager
Options
Galaxy Note

Hi, 

Please bring your device to a Samsung Service Center to have it checked out by a technician. 

mhgulrez
Beginner Level 3
Galaxy Note
I have the same problem with my Note 10 +
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Samsung_specialist
Community Manager
Options
Galaxy Note

Hi there,

Please bring the device to a Samsung Service Center to have it checked out and help resolve the issue. 

Find the nearest service center to you online.

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