Original topic:

S pen

(Topic created on: 05-04-2020 05:36 PM)
143 Views
YaseenAlRifaie
Beginner Level 2
Options
Galaxy Note
Hi,

   I have Note9, There's problem with my S pen, it cannot connect with my phone and it's now move and write on the Air!! That's make it work hard and not perfect..

And I have video but I don't know how I show you that.

image


2 Comments
Samsung_specialist
Community Manager
Options
Galaxy Note

Hey there,

Can you please contact our call center on 800 7267864 and request Remote Management to help you with your issue.

Thank you

0 Likes
Galaxy Note

Remove the Spen tip with the tool that came with the device and bring the spen near the display to check issue is still there. If the issue is solved put the tip back. If not its time to replace Spen. 

0 Likes