Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
1. Long press the S Pen remote icon. 2. The S Pen remote settings screen will automatically open. 3. Tap the More options icon. 4. Tap Reset S Pen.
Or you can also access it through Settings: Tap Settings > Advanced Features > S Pen remote > S Pen > More option > Reset S Pen.
If your issue will be not resolved, we request you please visit the service centre as it's a hardware issue. You can find the nearest service centre by using this link below:
