SalimJorian
Beginner Level 2
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Galaxy Note
Dear SAMSUNG I'm not able to use my SPEN at my (GALAXY NOTE 10+)afte updating to-
ONE UI VERSION 3.1, So please fixing it ASAP 

4 Comments
Dilli
Expert Level 5
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Galaxy Note
Factory reset will solve your issue.
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hisstmahesh
Active Level 5
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Galaxy Note
Maybe it's help you....!

Screenshot_20210508-215158_Samsung Members_83619.jpg

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Samsung_Support1
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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cs_member8
Active Level 6
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes