S Pen never connects to Note 10 plus

[Zachs]

After a recent update, I have noticed that S pen does not connect to Note 10plus. I tried factory reset also and it does not work.

[KVarun]

Remove the S pen and restart the device, after restarting in the quick settings menu turn off S Pen air actions and turn it on back again and choose connect new S Pen and then insert the S Pen

[Zachs]

Thank you for the quick response. Tried, but it's still not working.

[CS_member7]

Dear Samsung Member,  

Greetings from Samsung Customer Support!  

We apologize for your inconvenience. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.  

Warm Regards,   
Samsung Customer Support