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Original topic:

S Pen issue

(Topic created on: 08-09-2021 12:06 PM)
Rajan63
Beginner Level 3
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Galaxy Note
I cannot take pictures with S pen always showing disconnected mine note 10 plus other functions are ok s pen not charging or something else

image


5 Comments
MohammedSijah
Expert Level 1
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Galaxy Note
Hello Rajan,
Goto Settings > Advanced features > S Pen > Air actions, and then tap the switch to activate the feature. Also check the charge status of S pen.
If it shows charged, > Reset your S pen. Hope that helps, Thank you.
Samsung_specialist
Community Manager
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Galaxy Note

Thank you for your support and detailed advice on this! 

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Rajan63
Beginner Level 3
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Galaxy Note
Thank you Mr. Mohammed Sijah sorry for the late reply I tried all the way you explained but no any changes even in tried with another pen too better i will take to samsung technician
Samsung_specialist
Community Manager
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Galaxy Note

Hi,

Please bring your device to a Samsung Service Center to have it checked out my a technician and help resolve the issue. 

Find the nearest service center near you online, or on Samsung.com, or by calling the call center or passing by one of the Samsung brand stores. 

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Samsung_specialist
Community Manager
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Galaxy Note

Hi, 

Please bring the device to a Samsung Service Center to have it checked out by a technician. 

Thanks!