Original topic:

S Pen doesn't work on the top part of the screen

(Topic created on: 06-03-2020 10:11 PM)
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AbhijithAshok
Active Level 7
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Galaxy Note
My S Pen on Note 10 doesn't work properly especially top of the screen.. I've tried resetting the device, changed the nib and used another s pen..but the result is same.. I'm attaching an image of screen off memo, the highlighted area is affected..any solution..?

image


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4 Comments
Dilli
Expert Level 5
Galaxy Note
Something is surely wrong. try to restart phone .
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AbhijithAshok
Active Level 7
Galaxy Note
doesn't work..
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Dilli
Expert Level 5
Galaxy Note
I feel your S pen has issue. best is visit SC if they are open.
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Samsung_Support3
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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