I just want to complain regarding the latest update for Note 9. My S pen is suddenly can not be detected at all. I tried clearing the app cache / data, cleared the cache partition, swtich the Air action off then on again, pulled out and pushed in the s pen, even restarted the phone but NONE OF THOSE actually work. Air actions is not usuable on the latest update as my phone keeps on saying that Spen can not be detected.
Please fix this issue.
Hello. This happen to me. The phone keeps getting an error message regarding pen. It does work a for some action but in air action it doesnt. I called support and went to samsung store but they said i have to pay AED 150 for new pen even though there's no water/physical damage found. JUST BECAUSE OF SOFTWARE UPDATE!!! That sound absurd because its not my fault. You guys need to be reasonable in charging customer!