Original topic:

Regarding the Green/Yellow Tint Issue

(Topic created on: 11-05-2020 01:04 AM)
176 Views
VinuraGallage
Active Level 4
Options
Galaxy Note
Hey All,
I'm searching a cause for the common display issue which occured to the most of the Samsung Flagships. I have a theory and I need some samples from the both victims and non-victims of this issue to confirm that.
 
I have attached a video showing how to get the sample from your device. What you have to do is, Take a screenshot at the very last step in the video and comment it with mentioning which device you have taken the screenshot. (Take the screenshot WITHOUT changing any options)
            Ex: Galaxy Note 9 (SM-N960F) 
" Note: To get the device's model number from Settings --> About phone "



Figure : How to get samples

* Disclaimer - DO NOT use "Activity Launcher" app for other than taking screenshots. I'm not responsible for any action happens after changing any settings using this app. Better to uninstall this app after sending your sample * 

17 Comments
ThushiK
Active Level 3
Galaxy Note
nope, it is S9
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savi98
Active Level 2
Galaxy Note
after the update yellow colour tent problem is ok?
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savi98
Active Level 2
Galaxy Note
what will do?

Screenshot_20201105-085515_Settings.jpg

savi98
Active Level 2
Galaxy Note
note 9
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VinuraGallage
Active Level 4
Galaxy Note
Do you have this issue?
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savi98
Active Level 2
Galaxy Note
after the update yellow colour tent problem is ok?
0 Likes
ThushiK
Active Level 3
Galaxy Note
I received UI 2.5 update. problems is still exist. it is a hardware issue.

many users worldwide reported the issue including S9, S9+ , S10, S20 Ultra Tab 7 / 7+ and so on.

not only Samsung products other brands which uses Samsung Display is also got the issue.

VinuraGallage
Active Level 4
Galaxy Note
Yes. that's correct. I have a Tab S7+ and it also has this issue. It's not just a hardware issue. Because after S20 caught to this issue, they fixed it using an update.
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