Original topic:

Recent update causing too much battery drain and heating issue.

(Topic created on: 09-28-2019 02:44 PM)
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chithuraghu
Active Level 1
Options
Galaxy Note
Good evening everyone.

I guess, three days back I got the update on my Note 9. It was nearly 700+ mb. After the update I could sense that the battery is draining too much. And the kicker is that it also heats up. This is my first encounter. I also had few of my friends complaining the same.

I did soft reset and also cleared the cache. I couldn't factory reset the mobile since it's my daily driver.
Can anyone help me with this. And is it only we few or others of Samsung family too have this issue.
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7 Comments
Mannojj
Active Level 5
Galaxy Note
as per samsung you are now eligible to upgrade to note 10 or note 10 plus...
Anonymous
Not applicable
Galaxy Note
bro it does not matter if you upgrade or these issues will never be eradicated. it can only solved with software updates
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chithuraghu
Active Level 1
Galaxy Note
Thank you for your concern and reply. I have no wish of upgrading it soon now.
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Anonymous
Not applicable
Galaxy Note
try removing cover while you surf internet
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chithuraghu
Active Level 1
Galaxy Note
The phone heats irrespective of covered or uncovered. This never happened. I tried rebooting. almost everything other than factory reset which I don't want to do it now though.
I hope they'd bring an update to rectify this issue.
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chithuraghu
Active Level 1
Galaxy Note
thank you for your reply.
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farhaz
Beginner Level 5
Galaxy Note
same issue with my note9 the battery is draining too fast and the device gets heated. I am facing this issue after doing software update
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