Original topic:

Recent Note10 update issues

(Topic created on: 01-19-2021 12:38 AM)
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Ladepooh
Beginner Level 2
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Galaxy Note

My phone updated this weekend, and now some of my apps won't work (Samsung health, calculator, can't send pics or gifs in fb messenger). Anyone know how to fix this?

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2 Comments
shiv7688
Active Level 7
Galaxy Note
sometimes when you are updating the phone over the internet there are chances of getting it corrupted. will suggest you to take a backup of your data and visit nearest Samsung Srvice Cebter and ask them to upload the software update via computer and that should solve your problem.

And sometimes even applications dosent have updates as the lastest software updates. So down the line you will get individual applications uodate and that should reduce the app crashes.

I hope this will help....... cheers
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Samsung_specialist
Community Manager
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Galaxy Note

Hi, 

Please bring the device to the Samsung Service Center to reload the software and check the network issue

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