Privacy protector

[hamu91]

Can anyone tell me that why finger print doesn't work when I apply privacy screen protector or is there any privacy screen protector you know in which screen fingerprint can work

[ProgRidha]

For I bought random nonbranded screen protector what I have done that I deleted the finger prints and re assign them and I enable touch sensitivity in setting

[themightya]

Increase touch sensitivity, and if that doesn't work means the screen protector it too thick, so it doest allow your fingerprint to be read

[hamu91]

I've already increased touch sensitivity is always on
And yes privacy protector are thick becuase they have layers to protect screen from sides but the shopkeeper Said Samsung privacy protector don't have fingerprints

[themightya]

That's the thing, samsung uses ultrasonic fingerprint sensors ,if the screen protector is too thick it can't read your fingerprints,use facial recognition instead,it's much faster anyways

[hamu91]

I know facial recognition are much faster but there are some app which use fingerprint like WhatsApp bank applications pay applications and other so there is a prb

[themightya]

Then I guess you will have to change your screen protector

[Samsung_specialist]

Hi, 

For assistance, please visit one of our authorized Service Centers to check it for you. You may refer to the link it will guide you to the nearest service center to your location https://www.samsung.com/ae/support/service-center/