Original topic:

Previous SOT Data Removed after September OTA Update

(Topic created on: 09-17-2020 01:00 AM)
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HarpreetMakol
Expert Level 2
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Galaxy Note
Dear Friends / BAs / Moderators / Admins,

Is it normal that previous SOT and battery history got removed of it's own after the September OTA update...?


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Please advise...


Thanks :)
5 Comments
Galaxy Note
Don't know about note series but my A71 is still showing the past SOT s ...
Galaxy Note
It happens only when you factory reset.
HarpreetMakol
Expert Level 2
Galaxy Note
Nope, not done any sort of reset even...
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Galaxy Note
Did you clear data of device care app?
HarpreetMakol
Expert Level 2
Galaxy Note
No bro, didn't clear data from Members app...
just aftef the Sept OTA it automatically removed the past battery data...
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