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07-28-2021 10:09 PM in
Galaxy NoteI am having a hard time with my note 10 . The dual wats app messenger nothing seems to be opening can't click and send pictures can't download pdf s or media files .highly disappointed and having a really difficult time since communication is becoming really difficult with these major issues .. Samsung kindly help and fix as it is not a small issue to be taken lightly.
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07-28-2021 10:41 PM in
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08-01-2021 06:42 PM in
Galaxy NoteDear Samsung Member,
Greetings from Samsung Customer Support!
We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurred.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support