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09-17-2021 01:50 PM in
Galaxy Note- Mark as New
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09-17-2021 01:52 PM in
Galaxy NoteNOT IN NORMAL CONDITION
!
YOU WILL GET CLEAR VIEW IF THERE'S ANY PIXEL BLEEDING!
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09-17-2021 02:23 PM in
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09-17-2021 02:46 PM in
Galaxy NoteWHICHEVER YOU PREFER! 👍
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09-17-2021 02:11 PM in
Galaxy NotePixel bleeding happens due to phyaical damage and is not covered under warranty, but your condition is covered under warranty.
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09-17-2021 02:22 PM in
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09-22-2021 10:19 PM in
Galaxy NoteDear Samsung Member,
Greetings from Samsung Customer Support!
We apologize for your inconvenience. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurred.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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10-01-2022 07:50 PM in
Galaxy NoteI happen to face the same issue with my phone (Note 20 Ultra 5G - SM986B/DS)
They say it is not covered by warranty since I have used the phone for over a year and I have to pay RM1100 to get the screen replaced.
Problem is, I noticed it even before my phone reached years old and it only got more noticeable probably because I started using it more frequently at night and it is even more noticeable so.
The fact that many other people face the same exact problem not even that long after using the phone shows how bad the quality control of SAMSUNG phones are, even for their so called FLAGSHIP phones. Sigh! They should definitely launch a program to offer free screen replacement for units affected!
For such an already expensive phone, this is unacceptable. My next phone will NOT be a SAMSUNG.