Original topic:

Pixel Bleeding on Note 20 Ultra 5G

(Topic created on: 09-17-2021 02:22 PM)
1452 Views
KavUtk
Active Level 7
Options
Galaxy Note
Is this pixel bleeding ??👇👇

image
Please see the straight line near the speaker grill area and around the selfie camera. I didn't open the camera app.


7 Comments
Galaxy Note
TEST ON FULL SCREEN VIBRANT COLOR SCREEN
NOT IN NORMAL CONDITION
!
YOU WILL GET CLEAR VIEW IF THERE'S ANY PIXEL BLEEDING!
KavUtk
Active Level 7
Galaxy Note
Using code *#0#* right ??
0 Likes
Galaxy Note
THAT'S ALSO CAN AND IF ANY FULL SCREEN COLOR IMAGE ALSO WILL BE OK !
WHICHEVER YOU PREFER! 👍
Anikroyale
Expert Level 5
Galaxy Note
This condition isn't exactly called pixel bleeding, but its similar, anyways, if under warranty, get it replaced for free from a service center.

Pixel bleeding happens due to phyaical damage and is not covered under warranty, but your condition is covered under warranty.
KavUtk
Active Level 7
Galaxy Note
Okay and thank you for the suggestion buddy.👍👍
CS_member7
Active Level 6
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!  

We apologize for your inconvenience. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung. 

Warm Regards,
Samsung Customer Support

0 Likes
Raf12345
Active Level 1
Galaxy Note

I happen to face the same issue with my phone (Note 20 Ultra 5G - SM986B/DS)

They say it is not covered by warranty since I have used the phone for over a year and I have to pay RM1100 to get the screen replaced.

Problem is, I noticed it even before my phone reached years old and it only got more noticeable probably because I started using it more frequently at night and it is even more noticeable so.

The fact that many other people face the same exact problem not even that long after using the phone shows how bad the quality control of SAMSUNG phones are, even for their so called FLAGSHIP phones. Sigh! They should definitely launch a program to offer free screen replacement for units affected!

For such an already expensive phone, this is unacceptable. My next phone will NOT be a SAMSUNG.

0 Likes