Original topic:

Pink line issue

(Topic created on: 02-21-2024 08:54 PM)
371 Views
mahbub3591
Beginner Level 2
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Galaxy Note
Got a Pink line on the screen. Samsung saying no FOC Display replacement. How can they say so, as it was the result of installing a software patch.
5 Comments
muhammadmpp
Expert Level 5
Galaxy Note
Government should find a solution for this. The defendants are the phone companies
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HAROON
Active Level 5
Galaxy Note
The last date for FOC SCHEME was September 30, 2023 but i think it was extended for some more time.
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Mayur000
Active Level 10
Galaxy Note
Green 💚 line and now Pink 🩷 line.
What's next?
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cs_member10
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue by the given links.

Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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IzharAhmad
Beginner Level 2
Galaxy Note
samsung galaxy note 20 ultra pink line issue free replacement
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