Original topic:

Photo quality is bad after Android 12

(Topic created on: 01-07-2022 11:17 AM)
DV1
Active Level 1
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Galaxy Note
After the Android 12 update, photos quality seem to be bad.
I loved each and every photo with the Note 20 Ultra before the update.
But now it's dark, lack of colours...
11 Comments
Bhashu
Active Level 8
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Galaxy Note
Is it true, i think they will correct it via camera update 🙄
nipoo
Expert Level 5
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Galaxy Note
Submit an error report via Samsung Members app.

Get help tab > Error reports
sameera_s_w
Active Level 10
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Galaxy Note
There is an issue with some of the users... when using certain apps... The in app media quality is set too low with blurry images... I guess that's something to do with dpi and such..

However in your case , head over to the Error Report tab in Samsung members and report your problem.
Sadesh_Abey
Expert Level 5
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Galaxy Note
Hey i was just about to upgrade to One UI 4 on the Note 20 ultra. After the update did u factory reset your phone? Because that might help.
DV1
Active Level 1
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Galaxy Note
I have already done factory reset.
Infact my wife also using the same phone. That I didn't do a reset. But we both experience the same result. Specially there is a huge drawback in the night and low light photos.
I guess Samsung will release a fix soon.
Sadesh_Abey
Expert Level 5
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Galaxy Note
I really really hope so. I just did a back up so i could do a factory reset after the update. Until they fix the issue i think I'll stick to One Ui 3.1 for now. Thanks for the information.

I'm gonna try and research about this issue. If i come across something, I'll post it here as a comment. Sorry i can't be more helpful at this time
Gajan_
Expert Level 5
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Galaxy Note
Hi dude,
The same problem have some users...
Mmm! You report your problem in Samsung members error page...
Tab to Get help ➡️ Error reports
I think, sometimes the Samsung will received an update to fix that for all issued....
Thank you😊
DV1
Active Level 1
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Galaxy Note
Already error reported..
Sakila_Pamudith
Expert Level 5
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Galaxy Note
Hey you can report it and after some update will fix that error 😃
If you can't afford time for it you can downgrade your device to Android 11😐
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