Original topic:

Phone is getting as heated that you can cook an omelet on it

(Topic created on: 06-18-2021 07:33 PM)
196 Views
IshdeepSingh
Active Level 3
Options
Galaxy Note
Using Galaxy Note 20 Ultra since 6 months and even after a zillion updates, heating issue has not been resolved.

Even in the cover, it becomes difficult to hold...

Anyone else facing this issue?? 

Fed up of it. Paid a substantial amount to buy it and such poor performance... 

Never coming back to Samsung again 
7 Comments
Bharathi_0
Active Level 7
Galaxy Note
When u bought it?. Check warranty.
0 Likes
IshdeepSingh
Active Level 3
Galaxy Note
Bought 6 months back, still in warranty.... Will it help?
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karthik1991
Active Level 7
Galaxy Note
Yeah it will be in warranty go to service center and ask them they will solve
If you are using third party apps which are draining your battery please uninstall them it will help the device to cool down
karthik1991
Active Level 7
Galaxy Note
If you find it useful please accept as solution 😃
0 Likes
oyemukul
Active Level 8
Galaxy Note
Issues in samsung devices never solved in updates.
0 Likes
IshdeepSingh
Active Level 3
Galaxy Note
Absolutely... I have given up.... I should have had gone for Apple or OnePlus ....
cs-member13
Expert Level 4
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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