Original topic:

Phone got slower

(Topic created on: 01-02-2020 09:45 PM)
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BhupendraMewada
Beginner Level 2
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Galaxy Note
After update of Anroid Q my Note 10+ got slower then earlier. It is very slow.
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2 Comments
warrenpeace
Active Level 3
Galaxy Note
I was experiencing the same thing. Animation became jittery and performance as well as battery got poor.

Factory reset solved it all for me. Now, it's smooth like butter and battery performance is really good.
Samsung_Support1
Moderator
Moderator
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Galaxy Note

Hi there,

 

Please perform the following steps to resolve the issue:

1- Make sure that 20% internal storage is free for which clear the RAM memory and storage of device (Settings > Device care > Memory/Storage > Clean Now).

2- Stop the background running app (Tap on the left soft key and close all the running apps).

For further assistance, register your concern in Samsung members app (Open Samsung members app > click on “+“icon > send feedback > Error report/Ask Questions).

 

Regards,

Team Samsung Members

 

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