Original topic:

Pdf files

(Topic created on: 07-12-2021 11:28 AM)
122 Views
ANJ2020
Beginner Level 2
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Galaxy Note
Recently I am facing a problem opening pdf files with whatsapp,  dose anyone know how fix this issue?
3 Comments
Samsung_specialist
Community Manager
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Galaxy Note

Hi, 

The issue caused in Dual WhatsApp as recently WhatsApp upgraded its version and it changed the file path where all media files are to be saved.

Due to this change, Dual Messenger didn't sync media saved at new path and so this is causing problem.

Samsung is trying to solve the problem quickly by contacting WhatsApp team.

shiv7688
Active Level 7
Galaxy Note
Very nice move by hitting nail on the head..... Please put this in general update to all Samsung users as that will help a lot many people. Please 🙏
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shiv7688
Active Level 7
Galaxy Note
I love Samsung for such true and frank acceptance
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