cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Pdf files

(Topic created on: 07-12-2021 11:28 AM)
ANJ2020
Beginner Level 2
Options
Galaxy Note
Recently I am facing a problem opening pdf files with whatsapp,  dose anyone know how fix this issue?
3 Comments
Samsung_specialist
Community Manager
Options
Galaxy Note

Hi, 

The issue caused in Dual WhatsApp as recently WhatsApp upgraded its version and it changed the file path where all media files are to be saved.

Due to this change, Dual Messenger didn't sync media saved at new path and so this is causing problem.

Samsung is trying to solve the problem quickly by contacting WhatsApp team.

shiv7688
Active Level 6
Options
Galaxy Note
Very nice move by hitting nail on the head..... Please put this in general update to all Samsung users as that will help a lot many people. Please 🙏
0 Likes
shiv7688
Active Level 6
Options
Galaxy Note
I love Samsung for such true and frank acceptance
0 Likes