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Original topic:

PLEASE HELP - Dear Samsung / BAs / Moderators / Admins / Members

(Topic created on: 09-19-2020 02:01 PM)
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HarpreetMakol
Expert Level 2
Options
Galaxy Note
Dear Samsung / BAs / Moderators / Admins / Members, 

PLEASE HELP...

AFTER RECEIVING SEPTEMBER OTA I HAVE NOT INSTALLED ANY APP IN MY PHONE OR NOT EVEN PERFORMED ANY ACTION WHICH CAN CAUSE ANY HARM TO MY DEVICE. BUT TODAY MORNING I GOT THIS MESSAGE THAT SAYS -

DEVICE HAS BEEN ROOTED


image

PLEASE HELP FRIENDS....
65 Comments
Solution
Anonymous
Not applicable
Galaxy Note
your phone didn't root bro ..because it's impossible to run secure folder after root... securepalm is 3rd party unauthorized app and you are beleaving it instead of your system?...those bogus app will destroy your device in future no need to install those
HarpreetMakol
Expert Level 2
Galaxy Note
bhai bez on 16th Sep i got message about my battery is in BAD state and in actual my battery is draining real quick now....so it seems battery warning was correct and this is why i am little influenced with the securepalm notification as well....
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Solution
Anonymous
Not applicable
Galaxy Note
no root i guarantee you ..do not install those apps ....and which issue you got previously already I explained it
Solution
Anonymous
Not applicable
Galaxy Note
accept my solution if I able to solve your query 🙂
Solution
SliceSupport
Active Level 10
Galaxy Note
three ways to check whether your device is rooted or not. ignore this message

first

open samsung internet browser , update it if available than click secret mode

2nd

open samsung pay

3rd try to open secure folder

there is another way to check but no need to be so advance this three steps will show you the real msg whether its rooted or not
HarpreetMakol
Expert Level 2
Galaxy Note
Samsung Pay and Secure Folder are working correctly....

please help...

but then why this Error Message from Secure Palm...
you remember on 15th I updated my Phone's OTA and then on 16th I got a message on Battery, that Battery is in Bad State and needs to be changed ASAP and today this b l o o d y message about Rooting...

Also bhai my Phone's battery is draining very quickly these days that too on normal usage...

Samsung S U C K S.....INTENTIONALLY ruining our phones and lowering down the performance...
Solution
SliceSupport
Active Level 10
Galaxy Note
why you taking securepalm so seriously.. its just a thirdparty app
Solution
SliceSupport
Active Level 10
Galaxy Note
android phones now dont need such thirdparty security apps now a days

secondly Android SE modules with in samsung scenerio it already has inbuilt security mechanism ..

this is just a thirdparty app why you are taking it so seriously. as you seen now this app just fooling you with false messges

goto settings -- device care and from there activate the security

soft restart in regular interval
cache deletion in regular intervals from recovery mode menu
and
minimal data store in phone memory

thats it what you need to do
Solution
Dilli
Expert Level 5
Galaxy Note
First attach your device with usb cable to pc and use smartswitch to backup your data. Then restore
Solution
Ehsank
Expert Level 5
Galaxy Note
bro if you worried about root or not
simply download root checker app from playstore, by the way if you didn't root your phone then your phone can't be rooted