Original topic:

Overheating

(Topic created on: 03-24-2020 11:23 PM)
78 Views
Anjelkhan
Beginner Level 2
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Galaxy Note
I am facing the problem of overheating with my note 10 plus at the time of charging and use of camera. How can this problem be solved??
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3 Comments
shivadummu
Active Level 6
Galaxy Note
bro😭😭😭samsung exynos versions are all same...over heating laggy...........

Samsung reaction... I dont care
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mk99
Active Level 6
Galaxy Note
it is normal in samsung devices.if heat is too much take it too service centre.
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cs_member10
Expert Level 5
Galaxy Note

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

To resolve "Over heating" issue please follow the below given steps:

1)Close background running apps.
2)Uninstall the unnecessary apps.

Kindly follow the link for more details :- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report).

Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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