Ok google detection even when screen is off

[Parinay]

There is not feature for bixby or ok google detection when the PHONE IS LOCKED. IT SAYS YOU CAN ACTIVATE ONLY WHEN THE SCREEN IS ON!   

WHY THIS SHIT? SUCH AN EXPENSIVE PHONE AND I'M NOT GETTING THE MOST ESSENTIAL AND PRIMARY FEATURE ON MY PHONE. THIS IS UNACCEPTABLE. 

[Parinay]

I guess this is not supported on my phone. Please see...it also says the same thing "when your screen is on"

[Parinay]

I have activated every button in personalisation setrings but still ok google is not wprking when my screen is off

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

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Samsung Customer Support