Original topic:

October 2022 update issue with whatsapp

(Topic created on: 12-05-2022 01:19 PM)
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Dhushorchaya
Active Level 1
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Galaxy Note
After october 2022 security patch update on my note 10 lite, whatsapp call is act like default phone dialer. For example suppose i am talking in whatsapp, in the meantime i have to make a call from phone dialer, when i make call the whats app call supposed to be hold, but its continued and the call receiver dont hear anything from my side, as well as i dont hear anything meanwhile i can hear the whatsapp call. It is only occuring with whatsapp the other apps like messenger,  viber are acting properly. I have already reinstalled whatsapp. Main thing is Whatsapp is acting like default caller. please solve this issue.

2 Comments
cs_member8
Moderator
Moderator
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Galaxy Note

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app.
Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.

If the issue still persists, kindly register your concern in the Samsung Members app (Samsung Members app > Get help > Feedback > Error report).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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GHODA
Beginner Level 2
Galaxy Note
Resoveled
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