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12-20-2019 12:18 PM in
Galaxy NoteHi there,
To resolve the issue please follow the below mentioned steps:
1- Kindly check mobile data / use packet data is enabled or not.
2-Go to Settings>Connection>Mobile Networks>Access Point Names>Reset APN as default (If you are using prepaid SIM).
3- Go to Settings> Connections>Mobile Networks> Network Mode> Select Auto- mode GSM/WCDMA/LTE.
4-Reset network settings (Scroll down notification panel >Settings >General Management >Reset >Reset network settings).
If issue still persists, kindly get in touch with the concerned network service provider.
Regards,
Team Samsung Members
