Original topic:

Note9 Battery drain after one ui 2.5 update

(Topic created on: 11-05-2020 06:16 PM)
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vk09
Active Level 4
Options
Galaxy Note
Did anyone noticed battery drain after One ui 2.5 update???
3 Comments
sammy_user
Active Level 4
Galaxy Note
I am noticing it in my A51 and even heating issue
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Galaxy Note
Yes after the one ui 2.5 update I have noticed a drop in my battery life and I am using an s10. I hope they fix it with one ui 3.0
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cs-member13
Expert Level 4
Galaxy Note

Dear Samsung Member,


Greetings from Samsung Customer Support!


We apologize for the inconvenience caused to you. To resolve battery issue kindly follow the below given step:-


- Battery optimization:- Settings > Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory


For more information on battery drainage please click on the link below:-
http://www.samsung.com/in/support/skp/faq/1101689


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question). Kindly send us the screenshot (which apps are consuming most of the battery).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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