Note8 updated with corrupted July 2020 security patch

[SameerM84]

My Note 8 today received the security update for July. Once installed, phone updated and restarted however now does not recognise SIM cards. Its only shwoing 'No SIM card- Emergency calls only' on lock screen. Under the Settings > Connections, the 'SIM Card Manager' option is not working, apparently corrupted by the upadte patch.

Has anyone faced this issue?, If any solution other than factory reset, please share.

[Harshal009]

i am also facing same problem

[Harshal009]

i tried each and every possible trick even i restored my phone but it doesn't work. please help to fix it.

[Harshal009]

no sim card issue

[SameerM84]

Hey mate, i have added my comments on your tweet. Hope Samsung acknowledges & replies.

Also attached screenshot of recovery screen having some unusual lines at the bottom probably indicating some issues in July update. Not sure how to put that image here for other folks to view.

[GoSh]

My device suffered the same fate too! I hadn't seen this discussion and i rebooted the device a few times and reset the network etc with no success. Finally, i factory reset the device. It is still stuck in the same mode. **bleep**!! It is terrible that they cannot test their update's well enough!! I hope the fix it soon.

[cs_member9]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologies for your inconvenience. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[akrajby]

I can't even log into the Samsung Member App.

It is asking for Sim Verification to send the code. 

And my phone is not detecting the sim, plus I am getting an unknown error if I try to view updates or open SIM manager.

[SameerM84]

Hi Team, the mentioned line seems to be just a copy-paste from your repository of comments.

By now you guys should have known that post July update, none of the Samsung apps are working, it only asks for samsung login which even after putting correct password does not accept and throws a message stating 'Unknown Error....."

As per reply to the tkt 2279702446, have asked us to download a 4.7GB file hosted on Mediafire portal. Now how does a company like Samsung expect end users to download such a huge file. More than 90% of India does not such a stable internet connection that will support downloading of such a huge file in 1 attempt. Yes in 1 attempt because once connection drops, download does not resume again. I have tried 4 times and have wasted 1.7GB of data.

Samsung support needs to be sensible as well as practical when replying and offering support

[SubhamNad]

Please share the mediafire link as shared by company itself.

[SameerM84]

Step 1: (If device is not powering on) Charge device for at least 1 hour
with original charger provided with box before starting process.
Step 2: Phone should be in Switch OFF state, follow the procedure as
below:
Long press “Volume Down + Power Key + Bixby Key”

Step 3: After step 2, warning message will be displayed.
Press the Volume up button and device will open.
Connect the phone to laptop/desktop via USB Cable.

Recovery Steps – To be done on laptop/desktop

Step 4: Click on the link and download 2 files in one Folder
https://www.mediafire.com/folder/o2u26wfcpdz68/
Step 5: Install Smart switch application in laptop/desktop before
proceeding further (https://www.samsung.com/in/support/smart-switch/)
Step 6: Connect device with laptop/desktop using USB cable.

Step 7: Double click “N950FXXSDDTG5” exe file which is downloaded from
the link of Step 4.
Tool will be opened Click “Start” Button

Step 8: Wait for 10 minutes after clicking on “Start” button.

Step 9: If “Pass” is displayed on tool screen then device will return to
home screen after some time.

After Performing the troubleshooting steps "if the issue still persists,
kindly get back to us with additional information- Error log File, Video
or Screen-shots. This will help us to further investigate and resolve your concern."