Note20 ultra very slow fingerprint recognition

[OmarBassaj]

Hello. Is anyone facing the same issue of slow fingerprint recognition in #note20 ultra. I am using factory screen protector. I have added multiple finger scans and still no improvement. Please help

[Murshidfrank]

I have this issue only if my finger is wet

[OmarBassaj]

i have this issue everyday...all the time.

[BasselK]

Hi, first thing try to register the same fingerprint twice.
Second thing follow the steps in the video below, that made a huge difference for me :

https://youtu.be/cwsShUrqEdA

[daniall]

Thank you very much.
It's much faster now.
I was struggling with it for months.

[OmarBassaj]

oh thanks. there is a change in speed. thank you really

[BasselK]

Happy to help, most welcome.

[Madhan2]

The issue of fingerprint sensor being slow in my Samsung Galaxy Note 20 Ultra 5G is persistent even with the changes your suggested!

Samsung should consider replacing the phones or offer a public disclosure on this before selling the products! Are they cheating customers??

Madhan

[Members_f0xZZYG]

I am facing issue even while registering finger print. My finger scanner not reading the fingerprint.

Any one know any possible resolution.

[Samsung_specialist]

Hi, 

For assistance, please visit one of our authorized Service Centers to check it for you. You may refer to the link it will guide you to the nearest service center to your location https://www.samsung.com/ae/support/service-center/