Note20 Ultra 5g- SD is not getting update!!

[AzazBhubon]

My phone is stuck with UI 2.5 & android 11.. Last security patch was updated in November... Why i am not getting any update or how can i get updates? 

[bsaikrishna]

try updating with smart switch from desktop or laptop

[AzazBhubon]

Tried but still now update is showing

[dj9494]

kindly share an error report in the get help section 🙏 Samsung will get back to you

[Sidhabhi]

Try smart switch or once visit service center..

[AzazBhubon]

Tried but nothing happened

[Samsung_Support1]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support