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Original topic:

Note20 Ultra 5G rebooting

(Topic created on: 01-17-2021 11:37 AM)
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Sash18
Active Level 1
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Galaxy Note
Hi community. Please help on the following...

I purchased a Note20 ultra end of October and ever since I have received it, it has been rebooting. Updated the phone to UI3 and the rebooting has gotten worse.

Has anyone else experienced this and Is there a way possibly resolve this issue? 
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1 Solution


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Solution
Maps_sam07
Moderator
Moderator
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Galaxy Note

Hi  Sash18

 

Please ensure that your Auto Restart function is disabled: 

 

1. From the Phone app, select Menu.
2. Select Settings.

3. Select Device Care

4. Tap on the three dots on the top right corner. 

5. Select Advanced

6. Select Auto Restart>> Disable it 

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3 Comments
Dodzaresto
Active Level 1
Galaxy Note
take it back to the place of purchase. warrantee includes all software as well as factory faults.
Sash18
Active Level 1
Galaxy Note
Thank you for response 👍
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Solution
Maps_sam07
Moderator
Moderator
Options
Galaxy Note

Hi  Sash18

 

Please ensure that your Auto Restart function is disabled: 

 

1. From the Phone app, select Menu.
2. Select Settings.

3. Select Device Care

4. Tap on the three dots on the top right corner. 

5. Select Advanced

6. Select Auto Restart>> Disable it 

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