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11-03-2019 09:42 PM in
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11-03-2019 11:03 PM (Last edited 11-03-2019 11:04 PM ) in
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11-26-2019 05:16 PM in
Galaxy NoteHi there,
Please perform the following steps:
>Perform Interactive checks through Samsung Members app (Samsung Member> Get Help> Interactive checks->wi fi ).
> Reset the device settings by navigating to Settings >> General Management >> Reset >> Reset Settings.
>Once try to connect with any other router.
For further assistance, register your concern in the Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).
Regards,
Team Samsung Members