Original topic:

Note10+ Restarts its own

(Topic created on: 01-09-2020 02:48 AM)
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HarpreetMakol
Expert Level 2
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Galaxy Note
Dear Members,

Recently experienced that my Note10+ gets restarted its own (it has not happened in front of me) but couple of times when I picked my phone and tried to unlock it through finger scanning it says you need to unlock it through pin as phone recently started.... Unsure if this is an issue or something else...  Please advise and share your experiences...

Thanks
21 Comments
Galaxy Note
I have a similar experience with my note 9. Even though the device is not restarting, my device will show a message that "Use Password to Unlock your device for security reason". It happens once in a while, I have reported this to samsung and they said it's a security layer added to prevent miss use of biometrics.
Samsung says that this random password verification is to protect our data.
HarpreetMakol
Expert Level 2
Galaxy Note
But my device says use password after restart. Though, I have never seen the phone getting restarted in front of me and I am not sure actually whether it gets restarted or not.....
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