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Active Level 10
I have a similar experience with my note 9. Even though the device is not restarting, my device will show a message that "Use Password to Unlock your device for security reason". It happens once in a while, I have reported this to samsung and they said it's a security layer added to prevent miss use of biometrics.
Samsung says that this random password verification is to protect our data.
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Active Level 8
But my device says use password after restart. Though, I have never seen the phone getting restarted in front of me and I am not sure actually whether it gets restarted or not.....
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