Original topic:

Note 9 user help!!!! blue tiny on photos while flash ON. Solution?

(Topic created on: 07-05-2020 09:01 PM)
234 Views
Sumitjoshi99
Active Level 1
Options
Galaxy Note
Don't know why suddenly there is blue tint on photos clicked with flash ON. Solution please.. 

image
Without flash


image
With flash

image
Without flash 

image
With flash 

11 Comments
Dilli
Expert Level 5
Galaxy Note
my suggestion is take your backup and reset phone to factory default and try. Most issues gets resolved.
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Samsung_Support3
Moderator
Moderator
Options
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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