Original topic:

Note 9 rebooting frequently

(Topic created on: 04-14-2021 03:14 PM)
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Dilli
Expert Level 5
Options
Galaxy Note
Hello People. Finally it seems my Note 9 is playing havoc. It reboots often while charging and sometimes by itself. I feel its heating a bit too.
I know there is nothing much I can do but wait for iPhone 13 launch. 
Yes you heard me right, this is my first and maybe last Android phone. 
It gave me good service, but lately its a Hassel of rebooting.

Only solution is to take backup and factory reset, maybe it may correct things but there is no guarantee. 
I too am one of those hating the Exynos chipset which has created heating issues, slow operation, laggness , and reboots.

Anybody have some inputs to solve this may put their comments. CHEERS 😉


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22 Comments
IcyJay30
Expert Level 3
Galaxy Note
Motherboard R.I.P💐
0 Likes
Dilli
Expert Level 5
Galaxy Note
Lol you are right maybe. 🤪
0 Likes
Dilli
Expert Level 5
Galaxy Note
Not yet. Will try and check to charge in safe mode if it makes any diffetence
Dilli
Expert Level 5
Galaxy Note
These days in normal usage the phone stays warm to touch. On charging phone heats up and reboots. This is happening once a day. Sometimes overnight it reboots. Can't make out what is wrong. So I will follow your point of using it in safe mode for a while. If it does not reboot then maybe some app is playing havoc. Last resort will be to reset in case its not hardware or logic board error.👍

Ps what are the steps of safe mode.
Dilli
Expert Level 5
Galaxy Note
Thanks will try👍
Dilli
Expert Level 5
Galaxy Note
Ok I checked and charged my phone in Safe mode. It was cool and did not heat up till fully charged. So it means the Logic board is ok. No hardware issues. So now I am left with option to take backup and reset phone. It's tedious work. 🤔 unless there is some other alternative

Got this reply from Samsung.

Screenshot_20210414-170912_Samsung Members.jpg

Dilli
Expert Level 5
Galaxy Note
Nope. I am very conservative. I keep only limited apps and no downloading any 3rd party apps
Dilli
Expert Level 5
Galaxy Note
I did a cache partiition delete in recovery mode too but it did not help as phone booted twice after that.
Dilli
Expert Level 5
Galaxy Note
Thanks Ehsank. You have been a great help. I have 1TB space in Onedrive, all my data is anyways in the cloud so no worries. I hope my phone settings get backed up. Specially my walls, icons and settings.😉