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Nani211
Active Level 3
The finger print sensor in my new Note 9 is not so accurate and sometimes not working, my old S7 Edge used to work very nice
3 Comments
Jackie1982
Active Level 7
https://youtu.be/NodRNjfFNPU
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admin_
Expert Level 5
We really apologize for the inconvenience caused. We would like to inform you to follow the below mentioned steps to resolve your concern:-
- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences.
- Please run your device in safe mode. In safe mode, kindly register your finger and check for the same.
- Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account from your device.
- If still issue persists, kindly visit to nearby Samsung service center in order to get your device physically inspected by the service engineer. Please find service center details in the link provided -http://www.samsung.com/in/support/servicelocation

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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AnnanyoBandopadhy
Beginner Level 2
hi
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