Note 9 doesn't ring on incoming call after Android 10 first update

[emeggiolaro]

As per object, after last update (2020, January, 22) phone doesn't ring anymore on incoming call (audio is ok).

I tried reboot, cache wipe, etc. without good result.

Does anyone have the same issue?

Any solutions?

Thanks

[Anonymous]

no, my note 9's doing good. May b some problem with speakers. check with service centre

[Samsung_specialist]

Hello, 

Can you please contact our call center on 800 7267864 and request Remote Management to help you with your issue.

Thank you 

[RoyalMughal]

Try to factory reset it, some applications are not compatible with android 10, therefore it is better to reset it and check before installing any application.