keep it in safe mode for a night.. if the problem continue try factory data reset... if the it also not work then visit service centre post COVID-19.... TILL THEN STAY HOME STAY SAFE...
Though Battery Consumption has reduced Slightly after OneUI2 update, Further more your Answer is itself embedded in your query.. "...using phone in max Power mode" means you are forcing your phone to consume more battery in High Performance, So keep it Optimized..As per your words Understanding...And if you want to quote "Max Power Saving mode" then make it Correct..And in this case check if you are using your phone in same way as Earlier on Same sorts of Apps with almost same Frequency then do things quoted above by Others...
Apologies for the delay in response. However, understanding the criticality of the situation; we had to ensure the wellbeing and safety of our employees which led to the delay in response.
Hope your issue is resolved. In case the issue still persists please follow the below mentioned steps.
1. Perform Battery Optimization:- Battery optimization helps you to boost the battery performance of your device. To check battery optimization:- Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory
2. Kindly turn off the smart features of the device and other connectivity features (like advance feature and Bluetooth, Wi-Fi, etc.) when not in use, which will eventually help you to reduce battery power consumption). Follow the below steps to turn off: Swipe down on the home screen to open notification panel> Tap on Bluetooth, hotspot, etc. to turn off
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).
