Original topic:

Note 9 Hangs

(Topic created on: 09-15-2018 02:00 PM)
91 Views
mohmeen78
Active Level 8
Options
Galaxy Note
system hangs and display freezes at certain intervals.unable to swipe.have to restart power button....
6 Comments
ashu225
Expert Level 1
Galaxy Note
samsung ka sabkuch sudhar jayega lekin hang karne wala aadat kb sudhrega
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Eahsaan
Active Level 7
Galaxy Note
👎🖕🖕🖕Samsung
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Galaxy Note
i think some app which is doing this mine is working very much fast as i am power user.
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Galaxy Note
is should be app problem.. in mine note 8 instagram app is having same issue
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Jackie1982
Active Level 7
Galaxy Note
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admin_
Expert Level 5
Galaxy Note
We really apologize for the inconvenience caused. We would like to inform you some steps :-
1) Utilization of maximum storage from internal memory, may hang your device. For that we recommend you to delete some of the downloaded data from your phone for better performance as internal space should be 20% free OR’ transfer data to SD Card via My Files.
(Phone Application>>My Files>>Select Multimedia Data>>Press More>>Click Move>>Select Location of SD Card>>Click Move Here).
2) Menu> smart manager>clear ram.
3) Stop running application (Setting >>Application Manager>>Running>>Stop All Downloaded Application When Not Using).
4) Check all the applications are closed by using the Task Manager option.
5) Scan SD card and then check.
6) Software update handset (Setting>>About Device>>Software Update>>Update) update using 3G/4G or Wi-Fi connectivity.
7) Go to setting>General>Application Manager>All>Tap on 3 dots (right top) ‘Reset app preference’.

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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