Original topic:

Note 9 Greenish Yellow display

(Topic created on: 07-03-2020 07:13 PM)
159 Views
Nanavaras
Beginner Level 2
Options
Galaxy Note
After April update my mobile.phone screen turned yellow.
5 Comments
Dilli
Expert Level 5
Galaxy Note
Thete is no solution except change display. unless you can tolerate the same😉
0 Likes
Ironblaster
Active Level 5
Galaxy Note
please off blue light filter
0 Likes
Samsung_Support3
Moderator
Moderator
Options
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

From Settings, tap Display, and then tap Screen mode. Tap Vivid or Natural.

Next, adjust the slider to make the display look cooler or warmer. Tap Advanced settings to manually adjust the screen's color. Please be aware you can only adjust the White balance and Advanced settings while in Vivid mode.

Vivid color setting selected with slider bar below
Note: Vivid may not be available if you have the Blue light filter turned on.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
PRKS
Active Level 2
Galaxy Note
I have tried all the options including resetting the phone, still no use
0 Likes
AK0101
Active Level 6
Galaxy Note
All indian Users of Note 9

Please follow this link to escalate to CEO help desk

https://www.samsung.com/in/support/write-to-our-ceo/
0 Likes