Original topic:

Note 9 Display Issue after update

(Topic created on: 06-20-2020 11:04 PM)
384 Views
sudheeshts
Active Level 4
Options
Galaxy Note
Anyone facing display issue after updating Is latest software update? 
I have seen lot of Note 9 got effected by a green screen after updating!

Is any permanent solution for this issue.
7 Comments
justinjerald
Active Level 2
Galaxy Note
Yes my brother also facing this display issues after s/w update for his Note 9
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MohammedSijah
Expert Level 1
Galaxy Note
Send your error report with full details and log files. They will solve it for you through updates. Thank you.
Samsung_specialist
Community Manager
Options
Galaxy Note

Hey there,

Please visit the nearest service center for the phone to be checked by our team.

https://www.samsung.com/ae/support/service-center/

Thank you

0 Likes
sudheeshts
Active Level 4
Galaxy Note
They always advice to change the display. Out of warranty, it is very costly.

Actually it happening only after software update. Then why they advised us to change the display?!
0 Likes
sudheeshts
Active Level 4
Galaxy Note
I think it won't get fix by software update. It i s due to LCD damage by heatup of processor after the glitches/bug in March update. Thus would require change of LCD.
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Ahmedkareemid
Active Level 1
Galaxy Note
Hi...Is this problem resolved ?
0 Likes
sudheeshts
Active Level 4
Galaxy Note
I think it won't get fix by software update. It i s due to LCD damage by heatup of processor after the glitches/bug in March update. Thus would require change of LCD.
0 Likes