Original topic:

Note 8 not working after update

(Topic created on: 07-31-2020 07:43 PM)
224 Views
anishkoul
Beginner Level 2
Options
Galaxy Note

Yesterday i updated my Note 8 and since then its not showing any SIM card. No network at all, i tried to reboot many a number of times. I tried everything possible but it ll not show sim card manager. Today i took it to Samsung service centre and they are saying you have to spent 26000 rupees for new motherboard. I cannot imagine how pathetic their engineering team is, one update screwed entire device. If they aren't resolving the issue, then i am going to drag them to the consumer court. I cannot let my hard earned money go waste like that.

5 Comments
Abdul_Rahman
Active Level 9
Galaxy Note
Samsung can repair all Note 8 users device Free of cost. Because of thier software update only device's get this techincal issue's
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ASLS
Active Level 3
Galaxy Note

Do not worry brother. Everyone on the same boat right now. I dont think anybody will pay this price for something which is caused by samsung only. I submitted my phone today to the service center. I will keep you updated.

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manuj303
Active Level 3
Galaxy Note

Spoke to two different service centers and they have no update. Not sure why have you submitted your phone to them? They are not  accepting the phone without customer paying charges.

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Galaxy Note
look at this case is under acknowledge of the samsung team,
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cs_member9
Active Level 7
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!


We apologies for your inconvenience. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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