Original topic:

Note 8 gets freezed

(Topic created on: 12-16-2017 07:17 PM)
220 Views
sudhumusic
Beginner Level 2
Options
Galaxy Note
whenever i try to call continously to any 1 ... my note 8 gets freezed.. 1st comes phone app is not responding n when i selwct close app it never closes d app.... finally ive to restart the phone by pressing long the lock key....
plz suggest me something
3 Comments
pcca
Beginner Level 2
Galaxy Note
respected user

Your problem is an unsual condition which can be treated by updating the software

Team Samsung
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sudhumusic
Beginner Level 2
Galaxy Note
let me try... thank you....
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admin_
Expert Level 5
Galaxy Note
Thanks for being with Samsung and for sharing your query. We would like to inform you Kindly follow the steps below to resolve your concern :-
1) Kindly go to settings>>apps>>phone>>clear data and force stop.
2) Please run your device in safe mode.
3) Please do reset your device on factory mode after taking the data backup Via Smart switch.

Be sure to hit ♡ when you find an answer that works for you.

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