Original topic:

Note 8 bluetooth not working

(Topic created on: 03-08-2020 11:08 PM)
137 Views
FIM
Active Level 1
Options
Galaxy Note
I'm unable to turn on my bluetooth. I cleared the memory and cache already
10 Comments
Ahmed6
Active Level 8
Galaxy Note
did you checked the phone by samsung interactive checkup ?
, it is inside samsung member app.
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FIM
Active Level 1
Galaxy Note
i can't even enable the bluetooth at all. Could you advice me where i can get the interactive checkup as i searched within the member app but didn't find it
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Ahmed6
Active Level 8
Galaxy Note
also, did this issue happen only with one headset/speaker?
did you try to connect your phone with other sets?
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DavitH
Active Level 7
Galaxy Note
did you tried to connect to apple product. if not, you have problem with your telephone you should repair it.
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FIM
Active Level 1
Galaxy Note
i can't enable or switch on the bluetooth at all
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Samsung_specialist
Community Manager
Options
Galaxy Note

Hey there,

Please contact our customer care on 800 7267864 and request Remote Management to help you with your concern.

Thank you.

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FIM
Active Level 1
Galaxy Note
thanks
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Galaxy Note
Hi dear, try a networko reset by going into SETTINGS > GENERAL MMANAGEMENT > RESET . RESET NETWORK SETTINGS.

Please let us know the result.
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FIM
Active Level 1
Galaxy Note
Thanks Mittu, i followed your instruction but the problem still exists. Is there anyway where i can uninstall the bluetooth and install it again?
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