Original topic:

Note 8 battery issue

(Topic created on: 03-18-2019 06:29 PM)
Ahmedkareemid
Active Level 1
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Galaxy Note
Have anyone facing battery drain issue ? For me, exactly from 15 to 0 %, it reduces very fast... within 5 mins time without using the phone...But that is not the case for 100% to 16 %..
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rap1
Active Level 3
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Galaxy Note
i have the same issue on my s8. tried calibrating using apps and *#0228#, used calibrating apps, charged fully up to 100% while phone off. but it is no use. I updated device health services, ill see if theres changes. For now, if your battery becomes 15%, set medium power saving mode. And send error report to samsung
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Ahmedkareemid
Active Level 1
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Galaxy Note
have you found any solution or still the same ?
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rap1
Active Level 3
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Galaxy Note
still the same. ill just wait for the software update.
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Galaxy Note
There is a solution which samsung suggests. They says it's because of samsung pay app. An app update is available which is supposed to fix this issue. Please provide a screenshot of your battery usage for a more accurate solution.
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Ahmedkareemid
Active Level 1
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Galaxy Note
guys...i recently visited Samsung store for this problem for asking battery replacement....they were suggesting me for a software update from them in their stores...so, i went with it for free of cost under no warranty...now...i have seen some improvements...
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